# Frequently asked questions

The questions that come up most: what a package covers, what it does not, pricing, timing, payment and safety.

Grouped by what people are usually trying to work out. New to the service?
Start here instead. If your question is not below,
support answers directly.

## The service

**What exactly am I buying?**

Time on the Dexscreener trending list. A 12-hour package means your pair is on
the board for 12 unbroken hours; a 24-hour package holds it there for
24. You are buying the placement itself, not a chance at it.

**Which position will my token hold?**

That part is set by the market. The board reorders continuously as other pairs trade, so your
pair might sit at 3 one hour and 11 the next. We commit to presence on the list for every paid hour,
and we would treat anyone guaranteeing a fixed rank with caution.

**Is this an official Dexscreener product?**

No. DexTrending is independent and not affiliated with Dexscreener. Trending position is a
ranking earned through on-chain activity; Dexscreener does not sell it. What they do sell is Boosts
and Enhanced Token Info, which are different products bought directly from them.

**Do you resell Boosts or Enhanced Token Info?**

No. Both are sold by Dexscreener at a fixed price with no discount available to anyone, so
buying them through a middleman only costs you more.

## Pricing

**How much does it cost?**

$299 for 12 hours on an EVM chain, $499 for
24. On Solana, $399 and $699. The listed figure is the full
cost, with no setup fee, subscription or later invoice.

**Why does Solana cost more?**

Its board is the most contested in crypto, so holding a position across the same number of
hours takes more work.

**Do packages expire?**

No. Hours sit in your account until you launch them, with no deadline.

## Timing

**How long until my pair appears on the list?**

About 11 minutes on Avalanche, 13 on Polygon,
14 on Ethereum, 16 on Arbitrum, 18 on BNB Chain,
21 on Base and 27 on Solana. Entry tracks how contested the board is, not
how fast the chain settles blocks.

**Is there an approval step before my campaign runs?**

No. It starts the moment you press Launch. Nothing is queued for review.

**Can I schedule a campaign for later?**

Yes, up to 30 days ahead, in UTC. The package is consumed when you schedule it.

**What happens when the hours run out?**

The placement ends and the pair leaves the list. Holders who arrived during it stay, and
trading they generate can keep the pair active on its own.

## Payment

**How do I pay?**

Once, in USDC, on Solana, Ethereum, Base, Arbitrum, Avalanche, BNB Chain. On EVM chains it is one click from your connected wallet;
on Solana you can also send manually from an exchange.

**Does the payment network have to match the campaign network?**

No. Pay wherever your funds already are and run the campaign wherever the pair trades.

**I paid but nothing was credited.**

Give it a minute, then check the network and token. The
troubleshooting page covers every case, and nothing is lost while you sort it out.

## Safety

**Do you need my seed phrase or private key?**

Never, under any circumstances. Signing in is a message signature that grants no permission
over your wallet, and the only transaction you ever approve is the USDC transfer that pays for a
package.

**Can you spend from my wallet?**

No. No allowance is requested at any point.

**What do you need from me to run a campaign?**

A connected wallet, a package, and the contract address. You paste the address and press
Launch yourself; there is no form to fill in and nothing to send us.

## Eligibility

**How much liquidity does my pair need?**

No minimum is enforced. Campaigns are paced against whatever depth the pool has, so a thin
pool gets a gentler pace across the same hours.

**My token does not show on Dexscreener at all.**

Dexscreener indexes pairs rather than tokens. A token appears once it has a pool on a
supported DEX and at least one swap has settled. If the pool is funded and trades have gone through
but the pair is still missing, that DEX is probably not indexed for the chain.

**Can I check my pair before paying?**

Yes, and it is free. Save it to your project shelf — if the lookup
reads the pair, a campaign can run against it.